Terms of Service

Last Updated: October 14, 2026

Welcome to BlackbirdOak. By accessing our website, browsing our collections, or making a purchase, you agree to the following Terms of Service. Please review these terms carefully before using our website.

1. General Terms

These Terms of Service apply to all visitors, customers, and users of the BlackbirdOak website.

By accessing or using our website, you agree to comply with these terms and all applicable laws and regulations.

We reserve the right to modify or update these terms at any time. Changes will become effective upon publication on our website. Your continued use of our website following any updates constitutes acceptance of the revised terms to the extent permitted by law.

2. Products & Descriptions

BlackbirdOak offers a selection of home furnishings, décor, accessories, original designs, and specialty products from independent makers and established brands.

We make every effort to provide accurate product descriptions, photographs, dimensions, materials, and specifications. However, slight variations in color, texture, finish, and appearance may occur due to lighting, screen settings, materials, and manufacturing processes.

Certain products may be handmade, produced on demand, or manufactured by third-party partners.

We encourage customers to carefully review product details before purchasing, particularly for furniture, rugs, wallpaper, and other items where measurements, materials, and color accuracy are important.

3. Pricing & Availability

All prices are displayed in U.S. Dollars (USD).

Prices, promotions, product descriptions, and availability are subject to change without notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions, including after an order has been submitted.

If an order must be canceled due to a pricing or availability error, any payment collected for the canceled items will be refunded.

4. Orders & Acceptance

Submitting an order does not guarantee acceptance or fulfillment.

We reserve the right to refuse, limit, or cancel orders for legitimate reasons, including suspected fraudulent activity, inaccurate product information, pricing errors, inventory discrepancies, or fulfillment restrictions.

If we cancel an order after payment has been collected, a refund will be issued for the canceled items.

Customers are responsible for providing accurate billing, shipping, and contact information at checkout.

5. Payments

Payment is required at the time of purchase.

We accept the payment methods displayed during checkout. Payment processing may be handled by secure third-party payment providers.

Applicable taxes and shipping charges, when required, will be calculated and displayed during checkout.

6. Shipping & Delivery

BlackbirdOak currently ships within the United States.

Processing and delivery times vary depending on the product, availability, shipping destination, and fulfillment partner.

Some items are produced specifically for your order, while others ship directly from our suppliers or brand partners.

Orders containing multiple products may arrive in separate shipments.

Estimated delivery dates are provided for informational purposes and are not guaranteed unless expressly stated otherwise.

For additional information, please review our Shipping Policy.

7. Cancellations, Returns & Refunds

All sales are final. BlackbirdOak does not accept cancellations, returns, or exchanges, except where required by applicable law.

Customers are responsible for reviewing product descriptions, sizes, colors, dimensions, and other selections before placing an order.

If an item arrives damaged, defective, or incorrect, please contact us promptly so we can review the issue and determine an appropriate resolution.

Our complete policies and applicable exceptions are outlined in our Returns & Cancellation Policy.

Nothing in these terms limits any rights or remedies available under applicable consumer protection laws.

8. Furniture, Wallpaper & Specialty Products

Customers purchasing furniture, rugs, wallpaper, lighting, or other specialty home furnishings are responsible for reviewing product specifications and ensuring items are suitable for their intended space and use.

Please verify all dimensions, quantities, materials, installation requirements, and delivery access before purchasing.

We recommend ordering wallpaper or fabric samples when available, as colors and textures may appear different in person.

BlackbirdOak is not responsible for customer measurement errors, incorrect product selections, or installation mistakes, except where otherwise required by law.

Professional installation is recommended when appropriate.

9. Intellectual Property

The BlackbirdOak name, original artwork, branding, logos, website content, and original designs are owned by BlackbirdOak or its respective rights holders.

Certain product images, descriptions, trademarks, and designs featured on our website belong to our suppliers, manufacturers, or other third-party partners and are used with appropriate authorization.

Website content may not be copied, reproduced, modified, distributed, or used commercially without permission from the applicable rights holder.

10. Digital Products

Where digital products are offered, purchases 

are intended for personal use unless the individual product listing expressly provides additional licensing rights.

Unless otherwise authorized, customers may not resell, redistribute, share, reproduce for commercial purposes, or claim ownership of digital files or designs.

Digital products are subject to any additional licensing terms stated in their product descriptions.

11. Third-Party Products & Services

BlackbirdOak works with independent brands, manufacturers, suppliers, and fulfillment partners to offer a diverse selection of products.

Certain products may be manufactured, packaged, or shipped by third parties.

Third-party websites and services linked from our website may operate under their own terms and privacy policies.

BlackbirdOak is not responsible for the content or practices of independently operated third-party websites.

12. Limitation of Liability

To the fullest extent permitted by applicable law, BlackbirdOak shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

To the extent permitted by law, our total liability for a product-related claim shall not exceed the amount paid for the product giving rise to that claim.

Nothing in these terms excludes or limits liability that cannot legally be excluded or restricted.

13. Website Use

You agree not to use our website for unlawful, fraudulent, or unauthorized purposes.

You may not attempt to interfere with website security, introduce malicious software, collect customer information without authorization, or misuse website content.

We reserve the right to restrict access to our website when necessary to protect our business, customers, or systems, subject to applicable law.

14. Privacy

Your privacy is important to us.

Information collected through our website is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to learn more about how personal information is collected, used, and protected.

15. Governing Law

These Terms of Service are governed by the laws of the State of California, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

16. Contact Information

For questions regarding these Terms of Service, orders, or other concerns, please contact us at:

BlackbirdOak

Email: support@blackbirdoak.com

We appreciate your business and thank you for choosing BlackbirdOak.